The Protocol School of Washington is the nation's leading school of etiquette and protocol.

In addition to being certified as a Business Etiquette and International Protocol Consultant with credentials from the prestigious Protocol School of Washington, clients of Lasting Impressions LLC  offer their own endorsements:


Mary Jean truly models polish and professionalism but also interjects humor and approachability into her training. She makes the classroom experience highly interactive and fun! [ read more ]

— Julie Lind, SPHR
Assistant Vice President, Learning and Development
Security Benefit


The attendees will leave the presentation feeling as though they have learned something useful and will have takeaways they can implement immediately.  read more ]

— Malinda Bryan-Smith,
Regional Director Kansas Small Business Development Center


[Mary Jean’s] experience in higher education career services, coupled with her love of food and style have made highly effective combination of skills to spice up what could be a very dry topic into one that is greatly interactive and fun ….  read more ]

— Alan Muir, Founding Executive Director,
Career Opportunities for Students with Disabilities (COSD)


No matter how many times I take part in this training, I always learn something new.
read more ]

— Professor Carrie Hanson, Admissions Enhancement Program Director,
University of Missouri-Kansas City, School of Dentistry