Resources

Soft Skills Brush Up

Here’s an excellent book for associates new to, or about to enter, the corporate world. Brush up on such soft skills as first class introductions and professional workplace behavior. Full disclosure: I wrote the chapter on dining etiquette for business meals. A great gift for managers and new graduates or those about to graduate into the business world.

Poor Etiquette Can Hurt Your Career

An article originally published in the Kansas City Star and then printed in newspapers across the country:
Manners important in work world, expert says